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Casa Del Rio Hotel Tlacotalpan, Tlacotalpan
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Key details
About the Hotel
Miguel Z. Chazaro #39,
Tlacotalpan,
Mexico,
95461,
Veracruz
Hotel Casa Del Rio is housed in a historic 19th-century building along the Papaloapan River. It is located in Tlacotalpan, recognized as a UNESCO World Heritage Site. The hotel features French and English speaking staff to assist with various activities. Guests can enjoy a rich cultural experience in this quaint town known for its colonial architecture and vibrant local traditions.
Location
The hotel sits in the heart of Tlacotalpan, just a 6-minute walk from Dona Marta Square. Cultural sites such as Museo Agustin Lara are nearby, making it easy for guests to explore the area. General Heriberto Jara Airport is 65 miles away, and transportation options to and from the hotel can be coordinated through the front desk.
Rooms
Hotel Casa Del Rio offers 9 air-conditioned rooms with functional amenities. Each room includes a flat-screen TV with cable channels and free WiFi. Guests can choose from rooms with double beds or single beds, all featuring ensuite bathrooms equipped with showers and complimentary toiletries. Many rooms provide beautiful views of Tlacotalpan, enhancing the guest experience.
Eat & Drink
The on-site restaurant serves regional cuisine and offers breakfast from 8 AM until mid-day. Guests can enjoy al fresco dining, taking advantage of the pleasant climate. The hotel also features a bar for guests seeking a relaxed atmosphere to unwind. Room service is not specified, but nearby dining options are accessible.
Leisure & Business
Casa Del Rio provides a range of amenities including a 24-hour front desk and concierge services. Guests can make use of laundry facilities and tour/ticket assistance. The hotel is suitable for families as it accommodates up to two children under 12 years old. Leisure activities like biking, boat rides, and horseback riding can be arranged by the staff.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Charming Rooms!
The room was beautifully designed, with charming decor and an incredibly comfortable bed that made our stay delightful.view full review
Relaxing Getaway
The on-site spa provided an exceptional relaxation experience, with soothing treatments that left us feeling rejuvenated.view full review
Delicious Breakfast!
Breakfast was a highlight, featuring fresh, locally sourced ingredients that made each morning a treat.view full review
Excellent Amenities
The bathroom was a luxurious escape, equipped with high-quality toiletries and a beautifully designed shower that felt revitalizing.view full review
General
Smoking allowed in designated areas
Free Wi-Fi
Safe deposit box
Concierge desk
Baggage storage
Services
Paid airport shuttle
Laundry
Tours/Ticket assistance
Dining
Paid breakfast
Restaurant
Bar/ Lounge area
Children
Paid babysitting/ Child services
Room features
Air conditioning
Bathroom
Free toiletries
Show more
Location
Miguel Z. Chazaro #39,
Tlacotalpan,
Mexico,
95461,
Veracruz
Map view
Miguel Z. Chazaro #39,
Tlacotalpan,
Mexico,
95461,
Veracruz
City landmarks
Avenida Venustiano Carranza 25
Mini Zoologico de Pio Barran Barteli
2600 ft
Nearby
Parks
Parque Zaragoza
400 ft
Museums
Augustin Lara Museum
1100 ft
Gallery
Museo Agustin Lara
600 ft
Centro
Casa Artesanal
900 ft
Rodriguez Beltran S/N
Casa de la Cultura Agustin Lara
1000 ft
Museums
Museo Salvador Ferrando
1500 ft
Restaurants
Dona Lala Hotel Restaurant
1600 ft
Avenida Venustiano Carranza Centro 11
Restaurante Los Jarochos
1600 ft
Guillermo Chazaro Lagos
Restaurant Dona Lala
1600 ft
Av Carranza 11
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
friendly staff
great location
limited dining
noisy room
7.4/10
Very good
Rooms
7.3
Location
8.3
Service
8.1
Dining
5.5
Guest reviews
7.4/10
based on 18 review
7.7
7.7/10based on 65 review
Mark
United Kingdom,
June
2024
7.6/10
The Casa del Rio is a gem in Tlacotalpan, offering spacious and comfortable rooms with some overlooking the wide Papaloapan River. The friendly service and excellent location add to the charm, but dining options may fall short in variety and value for money.
Rooms
8.0
The rooms are spacious and comfortable with some overlooking the wide Papaloapan River.
Service
7.0
The staff are friendly and offer good service, although they seemed a bit disinterested at times.
Location
9.0
The Casa del Rio is located in Tlacotalpan, in a prime spot for enjoying the procession and regatta of the Virgin of the Candelaria up the river.
Dining
6.0
The dining experience, while set in a charming terrace, may be limited and over-priced.
Facilities
8.0
The Casa del Rio offers laundry, paid airport shuttle, and tours/ticket assistance to enhance guests' stay.
Stephen
United States of America,
June
2024
6.6/10
I had a mixed experience at Casa del Rio. The rooms were simple with no extra furniture, and unfortunately, the noise from the courtyard toilet being flushed loudly at 5 am was disturbing. On the positive side, the bathroom and shower were good.
Rooms
6.0
The rooms were bare, with no extra furniture, but the bathroom and shower were good.
Service
8.0
The staff was friendly and offered good service. They even assisted us in English when needed.
Location
7.0
The location, though out of the way, is near Armando, Agustin Lara's double. It's ideal for exploring Tlacotalpan, a World Heritage Site.
Dining
5.0
The dining experience was overpriced and simple, even though it was served on the terrace.
Facilities
7.0
The facilities were fairly basic but functional.
Hayley
United Kingdom,
April
2024
7.4/10
The hotel offers spacious and comfortable rooms with some overlooking the wide Papaloapan River. The friendly service and good assistance in English enhance the overall experience. The location provides a unique setting, but there are minor issues with noise. Dining options are simple but overpriced. Facilities are decent with additional paid services available.
Rooms
8.0
The rooms are spacious and comfortable.
Service
9.0
The staff is friendly and offers good service.
Location
7.0
The hotel is set in a unique location by the river.
Dining
6.0
The dining options are simple and overpriced.
Facilities
7.0
Decent facilities with some additional paid services.
Ronald
United States of America,
March
2024
8.0/10
I had a mixed experience at the hotel. The rooms were spacious and comfortable, some offering a lovely view of the Papaloapan River, but they felt a bit bare with minimal furniture. The bathroom and shower were excellent, though I wished for more lighting. The service was fantastic, with helpful staff who made our stay enjoyable. The location, right on the river in Tlacotalpan, was scenic and convenient for the event we attended. Dining was simple and overpriced, but the terrace setting added charm to our meals. However, the high prices were a downside for the overall value.
Rooms
8.0
The rooms were spacious and comfortable, with some overlooking the wide Papaloapan River.
Service
9.0
The service was top-notch, with friendly staff readily available to assist, even in English.
Location
9.0
The hotel's location right on the river in Tlacotalpan was picturesque and convenient for the local festivities.
Dining
6.0
The dining experience was basic and overpriced, but the terrace setting added some charm to our meals.
Facilities
8.0
The hotel offered laundry service, a paid airport shuttle, and assistance with tours and tickets.
Jacob
United States of America,
February
2024
7.0/10
Staying at Casa del Rio was a mixed experience. The rooms were spacious and comfortable, some offering views of the wide Papaloapan River, but the hotel is on the pricier side since it had just opened in January.
Rooms
8.0
I loved the spacious and comfortable rooms with a view of the Papaloapan River.
Service
7.0
The service from the staff in Mexico City was friendly but at times felt a bit disinterested.
Location
7.0
Casa del Rio is located in the center of Tlacotalpan by the river, offering a mix of charm and mosquitos.
Dining
5.0
The simple breakfast on the terrace was overpriced; they could improve the dining experience.
Facilities
8.0
The hotel offers laundry service, paid airport shuttle, and tours/ticket assistance.
Dean
United States of America,
February
2024
8.0/10
I had a good stay at this hotel, which boasts spacious and comfortable rooms overlooking the wide Papaloapan River. The service was friendly, and the location was perfect, right on the river. The dining experience was simple but enjoyable on the terrace, and the facilities were satisfactory overall.
Rooms
8.0
The rooms were spacious and comfortable, with some offering beautiful views of the Papaloapan River.
Service
9.0
The service was friendly and welcoming, making me feel at ease during my stay.
Location
9.0
The hotel's location right on the river was stunning and added to the overall charm of the place.
Dining
7.0
Dining on the terrace was a pleasant experience, although the options were a bit limited and slightly overpriced.
Facilities
7.0
The hotel's facilities were basic but satisfactory for a comfortable stay.
Diana
United Kingdom,
January
2024
7.8/10
The hotel is in a convenient location, right on the river, perfect for a boat ride down the Papaloapan River. The rooms are ample and comfortable, though the lack of extra furniture might be a downside. The service was friendly, and the staff made us feel welcomed. The dining experience was simple, with a highlight on the terrace, but slightly overpriced. The facilities were adequate, catering to basic needs.
Rooms
8.0
The rooms were spacious and comfortable, offering a good night's sleep.
Service
8.0
The staff was friendly and welcoming.
Location
9.0
The hotel's location by the river provides a charming setting for relaxation and boat rides.
Dining
7.0
The dining experience was simple, with a nice ambiance on the terrace, but prices were a bit high for the offerings.
Facilities
7.0
The facilities served their purpose adequately during our stay.
James
United Kingdom,
January
2024
7.0/10
The hotel is located by the wide Papaloapan River, offering spacious and comfortable rooms with a king-size bed. The service is friendly overall, though slightly disinterested at times. The location provides a scenic view, especially during events like the procession of the Virgin of the Candelaria. The dining options, while simple, are available on the terrace. The facilities are adequate, but some areas need improvement.
Rooms
7.0
The room was bare with no extra furniture, but the bathroom and shower were good.
Service
8.0
The service was good overall, with staff offering assistance in English if needed.
Location
9.0
The hotel is situated on the river, providing a great view and easy access to the central common area.
Dining
5.0
The dining options were very simple and over-priced, especially in the mornings.
Facilities
6.0
The hotel offers laundry, paid airport shuttle, and tours/ticket assistance.
Catherine
United Kingdom,
January
2024
7.4/10
The hotel offers spacious and comfortable rooms, some with views of the Papaloapan River. The staff provides excellent service, and the location is convenient for exploring Tlacotalpan. However, the dining options are simple and over-priced. The facilities are well-maintained, adding to the overall experience.
Rooms
7.0
The rooms are very ample and comfortable, with some overlooking the wide Papaloapan River. The only downside was that the air conditioner was broken during my stay, making the room unusable.
Service
9.0
The service at the inn was top-notch. The staff was so good that we ended up having both breakfast and dinner there every day. They even offered assistance in English for those who didn't speak Spanish.
Location
8.0
The hotel's location is perfect for visitors interested in exploring Tlacotalpan, an out of the way World Heritage Site. The proximity to the Papaloapan River adds to its charm.
Dining
5.0
The dining experience at the inn was very simple and over-priced. Though the sandwiches were delicious, the overall options were limited.
Facilities
8.0
The facilities at the hotel were well-maintained and provided added convenience for guests. The laundry service, paid airport shuttle, and tours/ticket assistance were all useful amenities.
Thomas
United Kingdom,
October
2023
6.4/10
I found my stay at Casa del Rio to be a mixed experience. While the service from the staff, especially coming from Mexico City, was exceptional and made me feel right at home, the room I was assigned was problematic. The location offered unique opportunities, like a boat ride down the papoloapan river, but the dining options left much to be desired. The facilities were decent, but some improvements could enhance the overall guest experience.
Rooms
5.0
The room I had was unfortunately positioned between the kitchen and the courtyard toilet, leading to disturbances early in the morning. Additionally, the size and lighting left much to be desired. The air conditioner not working was a major inconvenience.
Service
9.0
The staff at Casa del Rio, especially the friendly individuals from Mexico City, were a highlight of my stay. Their assistance in English for non-Spanish speakers made everything more comfortable. Services like laundry, paid airport shuttle, and tours/ticket assistance were convenient.
Location
8.0
The hotel's location was interesting, providing access to Tlacotalpan, a World Heritage Site, and exciting boat rides down the papoloapan river. The enthusiastic assistant and connections to cultural figures added a unique touch to the experience.
Dining
5.0
The dining options were limited and overpriced, especially in the mornings. While the terrace setting was nice, the simplicity of the offerings did not match the expectations. Tacos were the highlight.
Facilities
6.0
The facilities at Casa del Rio were average, with nothing particularly outstanding. While functional, there is room for improvement to enhance the overall guest experience.
friendly staff
limited dining
Beth
United States of America,
October
2023
6.4/10
The hotel boasts a great location by the Papaloapan River, offering boat rides and a terrace experience, although there were some issues with mosquitoes. The service was friendly and attentive, with assistance available in English. The dining experience was simple and overpriced, particularly in the mornings, while the rooms were newly opened but expensive and endured noise disruptions. The facilities were decent despite some drawbacks, making it a mixed experience overall.
Rooms
6.0
The rooms, although new, were sandwiched between the kitchen and a noisy courtyard toilet, offering less value for the higher price.
Service
7.0
The service staff were friendly and offered assistance in English, contributing positively to the stay.
Location
8.0
Located by the Papaloapan River, the hotel offers boat rides and a terrace experience, although mosquitoes can be a nuisance.
Dining
5.0
The dining experience, especially in the mornings, was overpriced and lacked variety, impacting the overall satisfaction.
Facilities
6.0
The facilities, while decent, had some drawbacks detracting from the overall experience.
Leon
United States of America,
October
2023
7.4/10
I had a pleasant stay at Casa del Rio, which had just opened in January. The rooms were very ample with a comfortable bed, though there could have been more lighting in the bathroom. Everything was clean and tidy, although the rooms were a bit bare with minimal extra furniture. The bathroom and shower were quite good, providing a comfortable experience overall.
Rooms
8.0
The rooms were clean and ample, with a comfortable bed.
Service
7.0
The staff in Mexico City were friendly and provided good service. I enjoyed breakfast and dinner at the inn every day. However, at times, the service felt a bit disinterested. The laundry service, paid airport shuttle, and tours/ticket assistance were convenient amenities during my stay.
Location
9.0
The location by Armando, Agustin Lara's double, was fascinating, with a procession and regatta of the Virgin of the Candelaria up the river in Tlacotalpan, Veracruz, Mexico. It truly immersed me in the local culture and traditions.
Dining
6.0
The morning breakfast was simple and somewhat overpriced, but dining on the terrace with a view made up for it. The risotto served was a highlight of the dining experience.
Facilities
7.0
The facilities at the inn were adequate for my needs, with all essential amenities available. However, some extra furniture in the rooms would have enhanced the comfort level.
Frederick
United Kingdom,
September
2023
7.0/10
I stayed at Casa del Rio, which had just opened in January. The rooms were very spacious and comfortable, some overlooking the wide Papaloapan River. However, the room was a bit bare with no extra furniture, although the bathroom and shower were good. The service was friendly, with staff from Mexico City. The hotel is located in Tlacotalpan and during my stay, I witnessed a procession and regatta of the Virgin of the Candelaria up the river. The dining experience on the 'terrace' by the river was very simple and over-priced. Overall, Casa del Rio offers a unique experience by the river, although mosquitos can be a nuisance on the terrace.
Rooms
8.0
The rooms are very ample with a comfortable bed, maybe lacking enough lighting in the bathroom.
Service
7.0
The staff are friendly and offer good service.
Location
8.0
The hotel is situated in Tlacotalpan and has a picturesque location by the river, although mosquitos can be a bother on the 'terrace'.
Dining
5.0
The dining on the terrace was very simple, and over-priced.
Facilities
7.0
The hotel facilities are decent, with laundry, paid airport shuttle, and tours/ticket assistance available.
Roger
United Kingdom,
September
2023
7.4/10
I was sandwiched between the kitchen and the courtyard toilet, but at least I had a river view. The room was bare but very ample with a comfortable bed, although more lighting in the bathroom would have been nice.
Rooms
7.0
The room was bare but ample, with a comfortable bed. The view of the river was a plus, even though I could hear the courtyard toilet being flushed loudly at 5 am.
Service
9.0
The service here was top-notch. I ended up having breakfast and dinner at the inn every day because of how good it was. The staff was friendly and offered excellent service, though at times they seemed a bit disinterested. They were helpful in English, which was great for me as I don't speak Spanish.
Location
10.0
The location couldn't have been better, right on the river in the center of Tlacotalpan. The boat ride down the Papaloapan River was a fantastic addition to my stay.
Dining
5.0
The dining experience was very simple and over-priced, especially in the mornings on the terrace. However, the grilled meat was a standout dish that I enjoyed.
Facilities
6.0
The value for money could have been better with more variety in the dining options and improved room amenities.
river view
bare room
John
United Kingdom,
September
2023
7.4/10
I was pleasantly surprised by the hotel's location next to the Papaloapan River in Veracruz. The rooms were comfortable with a nice view, but the noise from the kitchen and courtyard toilet was a downside. The service was top-notch, and the dining options were simple yet overpriced. The facilities were basic but adequate for a short stay.
Rooms
7.0
The rooms were spacious and comfortable, some with a view of the wide Papaloapan River. However, the noise from the kitchen and courtyard toilet could be heard early in the morning.
Service
9.0
I found the service at this hotel to be excellent. The staff was friendly and helpful, making our stay enjoyable.
Location
8.0
The hotel's location near the Papaloapan River and in Veracruz was convenient for boat rides and exploring Tlacotalpan.
Dining
6.0
The dining experience was straightforward but a bit pricey. We enjoyed our meals on the terrace, even though the options were limited.
Facilities
7.0
The hotel's facilities were basic, with no standout amenities, but they served their purpose for our stay.